Frequently ASked Questions
What payment methods do you accept?
We currently accept Cash on Delivery (COD) for all orders within Pakistan. Simply place your order online and pay the courier when your parcel is delivered.
How long does delivery take?
Orders are typically processed within 1–2 business days and delivered within 2–7 business days, depending on your location in Pakistan.
Can I exchange my order if the size doesn't fit?
Yes. If the size isn't suitable, you may request an exchange within 7 days of receiving your order, provided the item is unused, unwashed, and in its original condition with all tags attached. Exchanges are subject to product availability.
Do you sell both stitched and unstitched clothing?
Yes. Zarbaft offers a wide range of stitched and unstitched men's shalwar kameez as well as sherwanis. Product details clearly indicate whether an item is stitched or unstitched.
What should I do if I receive the wrong or a damaged item?
If you receive an incorrect, damaged, or defective product, please contact our customer support within 7 days of delivery. Share your order number along with clear photos of the item, and we'll arrange a replacement or assist you according to our Refund & Exchange Policy.